Support
What can we help with?
Answers to common questions about using Mephisto. If you don't find what you need, email us.
Contact
Email us with as much detail as you can — device, app area and what you expected.
support@mephisto.proFrequently asked questions
Animal health concerns
Mephisto is a record-management tool. It is not a substitute for a qualified reptile veterinarian. If you have an urgent animal-health concern, contact a veterinarian.
Looking for account removal? See the delete account page.